The main challenge for Heineken in Q2-2023 was to increase brand awareness to compete on an equal footing in the premium beer segment and boost sales volume. The great opportunity lay in capitalizing early on the global campaign and sponsorship of the 2023 UEFA Champions League for three key reasons: the timing of the tournament's final stage aligns with Q2, Heineken is the only premium brand building on the territory of international football, and the Champions League is the favorite football event of 51% of Peruvians, even surpassing their own league.

However, there was an additional challenge. Heineken aims to be the most inclusive sponsor in football, and its platform "Cheers to all fans" seeks to break down barriers to equitable enjoyment of the beautiful game. The campaign had to focus not only on commercial aspects but also on the meaningful style of the brand, refreshing the football Peruvian culture.

If women's voices and opinions are not taken seriously, we needed to find a distinctively Heineken way to refresh this convention.

This led us to a groundbreaking conexion with a topic that is on everyone's lips today: artificial intelligence. When we talk about AI, we refer to intelligent voices capable of answering any question or expressing all kinds of data a user might need. These voices, often female, come from devices like Alexa or Siri.

These voices are never questioned; in fact, they are listened to all the time, unlike a woman's voice when she expresses her passion for football. That's why we set out to fool everyone with the biggest trick of the season.

We hijacked the public trust in AI and created Hein.IA, a unique football expert device that knew everything about the game, but unbeknownst to all, was actually powered by female football experts all the time.

When discussing football, the conversation is predominantly male-dominated. However, women hold a significant place in the sport; in fact, 4 out of 10 women globally are fans.

In Peru, the behavior and interest are very similar. 50% of women consider themselves fans of the beautiful game, and 1 in 4 women regularly attends stadium events. Although the role of women in sports is gradually becoming more established (for example, through the development of football women's leagues), there is still a sexist mindset among many Peruvian men regarding women's voices and their importance in football. This constant underestimation is perpetually echoed in sports programs, on the streets, and specially on social media.

The approach of the Heineken campaign aimed to break the stereotype that football belongs to men by supporting the inclusion of female fans, not only by connecting but also by sparking conversation.

We launched the AI device on a live TV sport show and social media, gaining attention of influencers and media.

Days before the UEFA Champions League Final, fans engaged with the device in a real time brand activation, revealing that the minds behind Hein.IA were 3 female football experts.

Multiple influencers supported the campaign and shifted the conversation from AI to giving spotlight to female football passion.

Our football experts became brand ambassadors, featured on top sports TV shows and becoming the voice of Heineken in the UEFA Champions League Final.

We increased our sales volume by +47% vs SPYL, +17% above expectations, moving from selling 3.6KHL in 2022 to 5.5KHL in 2023.

Our brand awareness increased by 97%, +3PP above our set goal, surpassing Q2 of 2022 by 7PP.

Our sell-out also increased significantly, achieving +66% vs SPYL, +26% more than expected, boosted by our last-mile channels which also exceeded their target from 22% to 29%.

Thanks to the conversation generated by Hein.IA, we surpassed the projected reach of the campaign, covering 97% of our segmentation for the first time in a campaign with over 11M people impacted.

We aimed to generate significant conversation and attention, especially from the media. We knew that conspiring with sports programs and their hosts would attract attention, but indeed, we succeeded. We surpassed our goal by 580%, achieving USD 1.3 million in free press.