Cannes Lions
TRACYLOCKE, Dallas, Tx / PIZZA HUT / 2016
Overview
Entries
Credits
Description
The Hut Lovers® Flavor Network was the first-ever live-streamed event from Pizza Hut. The live-stream content was inspired by classic TV home shopping networks, where viewers can call in to buy anything and everything they don’t really need from the comfort of their homes. Our spoof of these shows came to life as a three-hour satirical live-stream, hosted by an improv comedy group. The live-stream required a simple transaction: Enjoy the show and sign up for the Hut Lovers® Email Program for a chance to win prizes. Throughout the three hours, viewers could sign up anytime for a chance to win selfie sticks, a year’s supply of free pizza and an Xbox One + Halo 5: Guardians gaming bundle. This cutting-edge digital execution was a category first and significantly broadened the audience for the Hut Lovers® Email Program.
Execution
Partnering with a local improv group, Pizza Hut hosted a single-day three-hour live-stream featuring a satirical take on traditional home shopping networks. The Hut Lovers® Flavor Network showcased Pizza Hut products and promoted the Hut Lovers® Email Program while giving away new prizes each hour. Pizza Hut shared the live-stream on PizzaHutLive.com and promoted it across Twitter, Facebook and the PizzaHut.com home page. The promotion was simple and accessible so followers shared #PizzaHutLive, which trended on Twitter all three hours. By listening to what viewers were saying, we were able to talk back and mention them by name. For example, when prompted by our on-air talent, Twitter users asked an artist to draw unique scenes on a pizza box, and he did. No scripts—just a fast-reacting team and clever talent who could pivot on demand.
Outcome
Sales: Please see Confidential Information for the Jury section
88.5% of visitors registered for the Hut Lovers® Email Program. Net brand sentiment increased by +5% during the promotion, and acquisition of new members was 5X our goal. Further, with 40M+ impressions online, the engagement with this hardworking email program reached new heights. The majority of the engaged audience aligned with our target.
The promotion hashtag #PizzaHutLive was a trending topic on Twitter (even against competitive conversations around #BackToTheFutureDay, #IfIHadAHoverboard and #KimKardashiansBday). Users watched the live-stream for 12.3 minutes on average. And unlike traditional forms of content such as TV, our audience CHOSE to watch and participate in this live-stream and acquisition promotion. 45% of visitors came back to the live-stream multiple times.
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