Cannes Lions

SERVER SOLUTIONS

OGILVYONE WORLDWIDE FILIALE STUTTGART, Stuttgart / IBM / 2008

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Overview

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Credits

Overview

Description

How do you convince competitive clients that IBM System i servers are the better alternative? Try piquing their interest by using an unusual direct marketing technique, followed by a personal consultation.

Execution

A simple postcard in a neutral envelope with a handwritten address but without a sender. Fixed to the postcard is a regular PC “Esc”-key with a personalised URL printed underneath. On this personalised Website, the recipient can click through a simple questionnaire, providing valuable information on System i, without actually naming the product. Only in the end, IBM is revealed as the sender. There’s also a special effect: as soon as the recipient logs on to “his” Website, a SMS is sent to a sales representative who immediately calls the client, while he is still in front of the PC screen.

Outcome

Incredibly easy. Incredibly successful. About 65% of all addressees have visited “their” Website. In fact, the mailing was so successful that it has meanwhile been adapted for other target groups as well.

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