Cannes Lions
SAATCHI & SAATCHI, Los Angeles / TOYOTA / 2024
Awards:
Overview
Entries
Credits
Background
Our challenge was to convince an extremely tribal target audience - American pickup truck drivers - of the Toyota Tacoma's outstanding quality and toughness. But we uncovered that even the toughest truck people have a soft spot: their dogs. 55% of our audience are dog owners (vs. 44% of the total pop.) and according to the auto-sales platform AutoTrader, 66% of people think about their beloved pet when purchasing a new vehicle. Combined with the fact that dogs are notoriously tough on their toys that made our solution simple: Let's make the world's toughest dog toy. Our objectives were to get the online crowd talking and collect leads for Toyota. Both things we succeeded in (+200% engagement rate & +660% Lead Generation). And we did it all with a very limited budget and and a limited edition of just 5000 toys.
Idea
We created "The World's Most Indestructible Dog Toy". A never-ending product demo that uses dogs to show off the toughness of Toyota trucks.The strategy was based on two research insights: 55% of our audience are dog owners (vs. 44% of the total pop.) and according to the auto-sales platform AutoTrader, 66% of people think about their beloved pet when purchasing a new vehicle. This led to the strategy of targeting dog owning truck-fans through their animals. Combined with the well known fact about dogs being tough on their toys, this strategy influenced the creative execution of "The World's Most Indestructible Dog Toy" in the shape of the Toyota Tacoma.
Strategy
Qualitative and quantitative research revealed a love for outdoor adventure and a variety of outdoor activities and sports among our audience. Specifically, a large portion of our community off-roads, overlands, and participates in sport fishing. We wanted to tap into these community passions because we learned a tough, unbreakable truck is essential gear for overlanding and fishing alike. To connect our newly redesigned truck with these different pockets of our audience, we showed up at Overland Expo and several bass fishing events with dog toys in tow. Our brand and product already had a foothold in this community, so we leveraged existing relationships with a fresh message related to our highly-anticipated redesign. We also shared the dog toy at the LA Auto Show and across our owned social channels to scale the work and generate word of mouth – a crucial way our community receives and trusts new intel.
Execution
The rollout of the dog toy consisted of two phases, each utilizing earned and owned media.
First, we teased the toy on National Dog (Day, Aug 26, 2023) with Toyota social and influencer posts (e.g. Team Toyota Athletes) and gave it out at popular truck events (e.g. Overland Expo & Auto Shows)
After massive positive feedback and countless questions like "Where can I get this?!?" we gave fans a limited drop. We even created a lead collecting microsite that looked just like a Toyota.com landing page. The page went live on Dec 13, 2023 and the toys sold out in 10 min.
Despite the limited budget and small scale of the project we were able to create something that got fans talking and that they loved. The client and dealers ended up loving the idea so much that they will continue to produce toys for the fans.
Outcome
Data driven behavior change:
The microsite garnered 14,480 users, 10,598 engaged sessions, and 2,470 handraiser sign ups (+660%)
Social engagement (+200%):
OWNED MEDIA - NATIONAL DOG DAY POST
IG: Engagements: 17,604 / Video View 277,123
META: Engagements 13,258 / Link Clicks 11,081
TIKTOK: Engagements 1,640 / Video View 41,041
OWNED MEDIA - DOG TOY GIVEAWAY ANNOUNCEMENT
IG Engagements: 38,953
Facebook Engagements: 35,099 / Link Clicks. 30,896
IG Story:Link Clicks: 1,720
Brand Perception:
The posts had an average of 85%-89% Positive/Neutral sentiment. More neutral than positive but our average is 6%-10% so higher for these posts.
Business Impact/Brand Value Added:
EARNED MEDIA - DOG TOY GIVEAWAY
Estimated Exposed Audience - 3,016,195.85 (100k+ of target reached)
Considered one of the top 4 initiatives of FY24 Q3 & mentions in AdWeek, Motortrend, Media Post and Auto Blog
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