Cannes Lions

THE MISSING REVIEW

REPUBLICA HAVAS , Miami / AMIGOS FOR KIDS / 2024

Awards:

2 Shortlisted Cannes Lions
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Overview

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Credits

Overview

Background

Every 40 seconds, a child vanishes in the U.S.—that's a staggering 460,000 children every year. These missing children are very vulnerable and face unimaginable dangers, considering92% of human trafficking leads to sexual exploitation. Children don’t just go missing in random towns and dark alleys; it can happen in broad daylight in popular places that we all frequent in our communities.

Amigos for Kids, a dedicated nonprofit organization, has undertaken the critical mission of fighting to prevent child abuse and neglect. Through their efforts to empower families and educate communities, they strive to amplify an urgent call to action. The goal is to shed light on this pressing issue, raising awareness and inspiring the community to get involved in the search for and safe recovery of missing children.

Idea

Where do we go when we try to find something? Online. Specifically, Google Reviews and Yelp when searching for information about places to visit. To raise awareness and help find missing children, we tapped into the power of the most common online review communities, transforming Google and Yelp reviews into lifelines for families in need.

The idea was simple: Integrate details about missing children into reviews for popular local businesses and destinations near where they were last seen. By seamlessly embedding these heartbreaking stories into the content people instinctively engage with, we created an innovative approach to prompt real community involvement.

This idea transformed everyday online interactions into a force for good, empowering the public to participate actively in the search for missing children. Rather than merely posting alerts, we tapped into the inherent trust and reach of user-generated reviews, ensuring these critical cases couldn't be ignored.

Strategy

Our strategy was designed to seamlessly integrate critical information about missing children in digital spaces people turn to for information on a daily basis. To drive awareness and prompt real engagement and support, we knew we had to make sure this issue felt more personal for the community. Each review we crafted for a familiar local spot included the name and showed a real headshot of a child reported missing near that location, ensuring our efforts indeed hit closer to home.

By mirroring regular user reviews, we aimed to drive more conscious awareness of the real cases happening within our local communities. Leveraging these popular online review platforms, we maximized exposure.

We trusted that the idea was going to generate the organic PR that we needed for it to work and that the message and the campaign were going to be massive, and that's what happened.

Execution

To bring this idea to life, we developed a sophisticated, proprietary solution blending human expertise with digital and AI tools. First, eager volunteers meticulously collected data on recent missing children cases across the five highest-risk states: Florida, Texas, California, Ohio and New York.

Using a custom AI model, we then crafted over 1,000 custom reviews—each a glowing five-star ode to each carefully selected local destination, seamlessly merged with details about the specific missing child in the area and a CTA to visit the AmigosForKids website encouraging them to create their own review. But this was no simple task. To bypass platform filters, we had to contextualize the human element, Photoshopping missing children's faces into images from each location.

For a total of three weeks, we posted reviews crafted from AI-generated prompts, custom plug-ins, and human talent—hacking high-tech filters to ensure our content remained visible and impactful.

Outcome

By harnessing the power of online reviews, we transformed everyday digital behavior into a lifeline for missing children and their families. Our innovative approach garnered an astounding 185 MM reach, 74.3 MM impressions, and $7.1 MM in earned media value, driving awareness and empowering the community to participate in the search actively.

Businesses were quick to rally behind our mission, leaving messages of support on many of the 1,000 reviews we strategically placed. These reviews generated a total of 13.4M impressions on Google and Yelp, with 96K clicks on the photos of the missing children.

Most importantly, our campaign played a role in reuniting 64 children with their families. By tapping into the universality of digital word-of-mouth, we brought it to light. We boosted support for missing children by embedding ourselves in normal day-to-day behavior, converting digital reviews into a force for good.

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2023, AMIGOS FOR KIDS

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