Cannes Lions
FRITO-LAY, Plano / FRITO LAY / 2018
Overview
Entries
Credits
Description
As a demonstration in real life that Cheetos is an ingredient for fun, we opened
the world’s first and only fully immersive, all-Cheetos pop-up restaurant. The
Spotted Cheetah was a full 360º campaign executed through owned, earned and
paid channels. The restaurant opened in Tribeca for three nights only during
NYC Restaurant Week to serve fans an unexpected Cheetos-infused experience.
While The Spotted Cheetah’s doors were only opened in New York, the goal was
to get the word and excitement to spread nationally.
Execution
The Spotted Cheetah was engineered from top to bottom to be a PR & social
media machine:
A partnership with celebrity chef Anne Burrell was the centerpiece to grant
legitimacy to the menu and overall experience, while also leveraging her
newsworthiness.
We launched with a series of teaser posts, followed by a digital spot featuring
Chef Burrell and brand mascot Chester Cheetah, driving fans to either 1) make a
reservation or 2) download a cookbook if they were outside New York City.
A mobile-first website modeled after traditional restaurant sites housed our
OpenTable integration for reservations.
The restaurant was fully designed — from the tableware to the wall art to the
toilet “paw-per” — to bring to life all things Cheetos.
A motion-capture rig and two-way cameras allowed an actor playing the first-ever
interactive digital Chester to greet guests live, setting a playful tone for the
experience.
Outcome
1. Generate buzz and stay top of mind:
• Over 4.1 billion earned PR impressions — the most talked-about
program in the brand’s history, nearly tripling the goal.
• 3,413 earned news placements in print, online, and broadcast —
double what was anticipated.
• 630 million earned social media impressions — twice the
benchmark.
2. Grow the business: The engagement carried through to stores, with a 7.6%
sales lift during the program timeframe and immediately following.
3. Sell out the restaurant:
• All 500 tables booked in under six hours.
• Over 8,000 tables waitlisted by hopeful consumers; Some begged or
offered bribes in voicemails.
• 12,000 cookbooks downloaded.
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