Cannes Lions
McCann London, London / SUBWAY RESTAURANTS / 2017
Overview
Entries
Credits
Description
We turned something people hate online, into something they love instore.
Customers who accepted cookies on our website could redeem them for a real one instore. A media first, this simple banner idea turned virtual customers into real ones, driving footfall and increasing traffic instore. And, it turned the most annoying thing on the internet – cookie notifications – into something everyone could enjoy.
Execution
When users clicked ‘Accept’ on the subway website cookie notification banner, they then simply filled in their details. An e-mail was sent directly to their mobile with a code which they could redeem in any UK store.
Cookie for Cookies launched in the UK on February 10th 2017 and ran nationwide for 4 weeks.
There was no media spend behind the activity, with all take-up generated organically from traffic through the website.
Outcome
70,000 people accepted our offer.
12% increase in store spend.
For every £1 spent we received £9.40
ROI of 940%
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