Cannes Lions
McCANN XBC, New York / MASTERCARD / 2016
Overview
Entries
Credits
Description
Tom Watson, an 18-year MasterCard ambassador and golf pro, is most recognized for his 5 Open Championship victories. After being a consistent golf fixture across 5 decades, Tom announced that the 2015 Open Championship would be his last. His retirement from the tournament would strike a sentimental note from golf fans globally.
For the first time, we enabled avid golfers everywhere to show their appreciation (whether they were at the tournament or not) for golfing legend Tom Watson in honor of his retirement from the Open.
With the #HatsOfftoTom campaign, MasterCard gave fans a chance to honor Tom by taking a hats off tribute picture or video and sharing it.
Execution
Prior to the tournament, we created hype for Tom among global golf fans with a two-minute tribute video of Tom’s most iconic moments.
We invited golf influencers to share their own #HatsOfftoTom tributes and posted a series of interviews with Tom across our social channels.
As posts came in, we created a series of tribute videos from Tom’s friends and family to continue the momentum.
At the tournament, we surprised attendees with commemorative hats. We installed a digital photo booth for attendees to pose with their hats off on the Swilcan Bridge and share it online directly, while a giant screen streamed #HatsOfftoTom posts.
We responded to all participants who shared their tributes, but ensured Tom was taking notice, too. We shared pictures of Tom visiting the screen in appreciation of the posts from his fans and A few lucky fans received a personal video response from Tom himself.
Outcome
MasterCard surpassed its set objectives:
• Increased on-site card usage share by 9.5% over 2014
• Dominated The Open among patrons with 50% Share of Voice
• Over 8X the benchmark engagements on Twitter and 11X on Facebook
In addition,
• Over 3,000 golf fans honored Tom with #HatsOffToTom tributes
• The Guardian featured a double page sports-section spread featuring Tom and reminding readers (18MM unique monthly visitors) to participate in #HatsOffToTom –shared 140 times on social
• RantSports.com featured an article including our video reel with a #HatsOffToTom call to action (1.5MM unique monthly visitors).
• Reputable golf publications, such as Golfing World and The European Tour, participated in #HatsOffToTom on Twitter
• Golf professionals who shared their own #HatsOfftoTom posts earned the campaign an estimated 988K impressions through their social accounts
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