The 60-second spot centres around the universal truth that our parents are much better at keeping in contact with us than we are at keeping in contact with them. The story focuses on a young woman settling into her new life in a city. While we see her adjusting to the scary and exciting parts of her life, we hear a voicemail from her mum. It isn’t until she sees a special delivery from Mum and Dad that she is reminded of home again.