Cannes Lions
R/GA , New York / MERCEDES BENZ / 2019
Awards:
Overview
Entries
Credits
Background
For years, luxury car brands have been trying to increase engagement from the coveted millennial audience. So, for the holiday season we wanted to find a new way to reach millennials.
Idea
The Lil’ Benz Dealership: an authentic Mercedes-Benz dealership experience where every detail of a real Mercedes-Benz dealership was meticulously recreated to be kid sized. The pop-up experience included little Mercedes-Benz cars, little salespeople, little owner’s manuals (coloring books), and even a photobooth for making little driver’s licenses on the spot. To advertise, we made ads that looked exactly like premium Mercedes ads—until we revealed that the cars were actually kid-sized. Our films were even narrated by our brand voice: Jon Hamm. The 360º experience also included mall posters, and PR all driving to the dealership.
Strategy
“Millennials aren’t kids anymore. They have kids.”* So, for Christmas 2018, instead of engaging millennials directly, we decided to do something magical for the people who are really in charge of Christmas: their kids.
*Quote Source: Fast Company
Execution
The Lil’ Benz Dealership was a pop-up dealership experience located at the King of Prussia Mall in Philadelphia during the holiday season (December 2018). Every detail of a real Mercedes-Benz dealership was meticulously recreated at kid scale. To ensure every detail felt authentically Mercedes, the dealership was designed and built in partnership with Mercedes-Benz’s exhibit and events design company.
We advertised the dealership with two teaser films released on Mercedes-Benz social accounts (Instagram, Facebook, YouTube).
Lil’ Benz vehicles were available for purchase onsite and through a custom website.
Retail prices ranged from US$450 to US$650, depending on the model.
Outcome
Lil’ Benz became Mercedes-Benz USA’s most shared social campaign ever.
Over 159,000 new Instagram followers in under one month—our biggest monthly increase ever.
98% positive sentiment in comments across Instagram, Facebook, and Twitter.
71% of views/shares came from people who didn’t previously follow our accounts.
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