Cannes Lions

Pizza & Poker call

DDB COLOMBIA, Bogota / POKER BEER / 2024

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Overview

Background

Poker, the beer of friends since 1929, always strives to connect with as many consumers as possible, including both men and women aged 18–24, to foster their gatherings and friendships.

Its consumers are those who relish diverse social plans, always seeking varied options, with food being a key territory. Naturally, Poker beer had to capitalize on this.

Thus, the challenge was to devise a creative solution that would significantly impact business and positioning within the food territory, focusing specifically on pizza, to achieve ambitious objectives:

- Reach a minimum of 8,000 friends in less than a month.

- Increase the attribute "goes well with food" by at least 12%, aiming to solidify our position within the food territory.

- Achieve a minimum 8% increase in one of the beer category's main attributes: "The beer that sets trends."

Idea

11pm, when friends are in the hype of the party, what's the first thing on their minds? Pizza & Beer.

However, in Colombia, nearly 95% of pizza shops close their doors at this hour.

That’s’ why Poker, the beer of friends, partnered with a lot of pizza shops to launch Pizza & Poker Call.

With 70% of deliveries still made by phone, we capitalized on this by redirecting calls from closed shops to the Poker line. Here, friends could order pizzas from their favorite spots, especially the local gems often frequented during gatherings. We took their orders and paired them with Poker beer.

This strategy allowed us to dominate the pizza market, ensuring friends could enjoy their favorite slices alongside our beer. From a hidden kitchen, we prepared pizzas from our partners, delivering them with POKER beer straight to their homes to keep the gatherings full of flavor.

Strategy

Since 1929, Poker has been the beer that brings friends together. Historically it has been a relaxed, unpretentious, neighborhood store beer, however, the dynamics of friendship were evolving. With a notable 2.2 PP increase in group dining occasions among our audience, we recognized the need to venture into the realm of food.

Pizza and beer is the favorite companion for group gatherings, but we faced a dilemma: 95% of pizza shops close just as parties heated up after 11 pm. But then, a breakthrough: 70% of deliveries in the country were still made by phone.

Harnessing this insight, we connected closed pizza shops with our own brand-new pizza operation, ensuring that Poker not only maintained its reputation as the beer that does everything for friendship but also capitalizing on the food territory, uniting friends over the perfect combination of pizza and beer, creating memorable moments worth sharing.

Execution

It all began when we formed partnerships with various neighborhood pizzerias. They provided us with assembled, but uncooked, pizzas, which we then arranged in our hidden kitchen. This allowed us to have a lot of pizzas from different pizzerias each night. Every weekend (from Thursday to Sunday) for a month, we invited friends to call their favorite pizza shops after 11pm, only to find that were closed but also that now Poker Beer would deliver the pizzas, no matter the pizza brand.

We managed the phone lines with simple IVR messages: "We're closed, but I'll redirect you to the Poker line." Our own call center then took the orders and sent them to our hidden kitchen, where our delivery personnel promptly delivered the pizzas.

In the end, we received no complaints, only compliments. The best tips we received were seeing friends gathered enjoying their favorite plan, regardless of the hour.

Outcome

This groundbreaking idea enabled us to achieve historic results for the brand, aligning perfectly with the objectives of the campaign:

Over 20,000 friends were reached, fostering stronger connections among our audience.

+18% increase in the "goes well with food" attribute, solidifying our position within the food territory.

+ 15% rise in the "the beer that sets trends" attribute, showcasing our brand's innovative spirit.

Furthermore, our allied pizza shops experienced a +30% increase in sales, a remarkable achievement considering they were closed after 11 pm just when we activated our line.

This success not only reinforced our brand's commitment to do everything for friendships but also underscored our ability to drive tangible results in the food territory too.

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