One in three women in CZSKHU region have experienced some form of domestic abuse, and during the pandemic, the number even increased.

IKEA’s mission is to create a better everyday life for all. That's why IKEA decided to act and started a partnership with local NGOs confronting this issue. By the end of 2022, IKEA wants to ensure that, for most people in the region, 'home' will be perceived as a safe place.

OBJECTIVES & BRIEF:

• To raise the perception of IKEA as a company with a positive impact on society and the environment

• To raise awareness regarding domestic abuse, to decrease the acceptance of domestic violence in society

• To create public debate and to pressure the political system to change the legislation in favor of victims by creating a strong coalition between the corporate world and legislators

• To effect a positive change in the region

A woman alone in a house is terrorized by an invisible malevolent force – glassware mysteriously smashes on the floor, creaky doors slam shut, objects are hurled at her, her wallet is empty while shopping…

Domestic violence victims say that the constant fear and psychological abuse is much worse than the injuries. Moreover, showing the bruises and other marks of domestic violence in campaigns appear not to work anymore.

Horror tropes were employed across media for audiences to understand that living with a bully is like living in a house of horrors. This is because “domestic abuse is real, even if it’s not visible”.

The idea probes the veneer of a seemingly perfect household dripping with sleek Scandinavian style in order to reveal the reality of living in fear at home. A woman’s unseen aggressor turns out to be a less spiritual, but no less sinister being – her partner.

A woman alone in a house is terrorized by an invisible malevolent force – glassware mysteriously smashes on the floor, creaky doors slam shut, objects are hurled at her, her wallet is empty while shopping…

Domestic violence victims say that the constant fear and psychological abuse is much worse than the injuries. Moreover, showing the bruises and other marks of domestic violence in campaigns appear not to work anymore.

Horror tropes were employed across media for audiences to understand that living with a bully is like living in a house of horrors. This is because “domestic abuse is real, even if it’s not visible”.

The idea probes the veneer of a seemingly perfect household dripping with sleek Scandinavian style in order to reveal the reality of living in fear at home. A woman’s unseen aggressor turns out to be a less spiritual, but no less sinister being – her partner.

Based on the insight, we launched a 90s spot showing that domestic abuse is real even if it’s not always visible. It premiered in prime time in full length, and during the next 2 weeks, only shorter cuts were aired on TV. Simultaneously, the video was aired and widely shared online.

We used the same message on the radio and on Spotify. In IKEA stores, a special interactive wall was installed where visitors could experience how the victims feel, which was also shown around shopping areas with the use of mirrors. Besides creating tailor-made social media content inspired by horror, we also worked with respected influencers including the former First Lady, Dagmar Havlová, IKEA leaders, and our own coworkers.

All of the assets included link to a landing page where information regarding the issue could be found among contacts of the NGOs who help the victims.

With a strong 360 degree communication, we reached 50-70 % of the population in all three countries.

- The perception of IKEA in the field of “Positive impact on society and environment” grew by 4 p.p. (comparison Q3 vs. Q4 2020, source: Next Generation Consumer Tracker, Kantar).

- Ad Recall Lift: +26% in Czech Republic and +30% in Slovakia (more than double the IKEA benchmarks)

- CPM: +45% against benchmark (although the campaign aired during the crowded holiday season)

- During the campaign, Google registered a 500% increase in the search of domestic abuse topics.

However, what is most important is that the society has begun to shift: In the Czech Republic, together with NGO NeNa we helped to change the law that now recognizes victims of sexual and domestic violence as particularly vulnerable victims