Media > Culture & Context

HERSHE

BETC HAVAS SAO PAULO / HERSHEY'S / 2020

Awards:

Shortlisted Cannes Lions
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Overview

Credits

OVERVIEW

Why is this work relevant for Media?

Hershey's wanted to increase the emotional connection with it's main audience: female. With that in mind, for the International Women's Day, for the first time since 1894, the packaging wouldn’t bring the full logo, but female art instead. Hershey’s turned their own packaging into an art exhibition inviting six women to display their work in the “Her” and “She” wrappers. In each package, the artist's username (@) invited the audience to know more about her. All women were invited to join, having illustrators, writers, singers, dancers and many more having their featured in the HerShe Gallery on Hershey's social channels.

Background

Hersheys has a very recent history in the Brazilian chocolate market and a media budget that, in 2019, represented 4% of the first place’s investment. In Brazil, International Women's Day traditionally uses chocolate as a celebration, but with the lack of opportunity for women, there was nothing to celebrate. Hershey’s needed to be remembered amongst much more consolidated brands and with bigger investments. More than that, the brand wanted to enter the conversation in a positive way, increasing emotional connection with our main target: female. And if chocolate is the partner of women in difficult times, the unfavorable context of yet another International Women's Day without much progress to celebrate was placed as a great connector between these women and Hershey's. How to get into this conversation in a proprietary way? How can Hershey’s be remembered and help give women more visibility? The answer was in Hersheys' own name.

Describe the creative idea / insights

Her. She. Noticed? For the 2020 International Women's Day, we didn’t make commemorative packages, we made an exhibition. We turned the real packaging into a canvas and invited artists to create something from scratch specifically for the “Her” and “She” wrappers. Since 1894, it was the first time the packaging wouldn’t bring the full logo, but female art instead, respecting the brand's overall visual identity. In each pack, the artist's username (@) invited the audience to know more about her. The HerShe case managed to exceed the visibility goals and, at the same time, made the brand remembered positively by its main audience: the female.

Describe the strategy

During the month of March, the bars were sold at Carrefour in São Paulo. Meanwhile, on social media, Hershey’s invited more artists to join the campaign virtually using the hashtags #HerShe and #HerSheGallery, having illustrators, writers, singers, dancers and many more sharing their work to be featured in the HerShe Gallery.

A large virtual exhibition became a visibility platform for more than 60 different artists on the brand's Instagram.

The promotion of the campaign was supported by a digital campaign on UOL, Youtube and Instagram. A sponsored content project was also carried out on UOL's Universa website, valuing female talent and empowerment. The choice of these channels prioritized formats with low investment and high power to generate spontaneous media.

Describe the execution

Hershey’s turned their own packaging into an art exhibition inviting six women to display their work in the “Her” and “She” wrappers. Taking part of the logo out of a package may seem crazy, but respecting the color code and fonts as a whole, the identity is still present. In each pack, the artist's username (@) invited the audience to know more about her and, for the two musicians, a QR Code led people to their Youtube channel. More than 30.000 packages were produced and sold out within a few days. We also opened our social networks to invite all women to participate, having illustrators, writers, singers, dancers and many more sharing their work to be featured in the HerShe Gallery.

List the results

In 1 week we had 1 billion total impressions and US$300,000.00 in earned media, exceeding 10 times the initial investment and the campaign reached record volume of comments on the brand's Instagram. Hershey’s achieved the best result of Unaided Awareness in relation to previous years, growing 5pps (period from August 19 to August 2020). Kantar's results were also amazing: we broke the market share record of the last 22 years, in July 2020. Brand salience also grew from 92 to 98, brand power from 7.9 to 8.1, and all brand funnel indexes also increased (trial from 89 to 92, regular use from 58 to 60, higher frequency from 23 to 27. In 2021 the campaign not only got bigger with more than 30 hours of mentorships and workshops for all female artists, but also was exported to USA, India and Porto Rico.

Please tell us how the brand purpose inspired the work

Hershey's considers recognition of women part of its DNA. Its CEO, Michele Buck, leads an employee base that is 52 percent women. So, once the pronouns Her and She were noticed, it made perfect sense to open space in the packaging and showcase female talent. Besides that, the brand believes in delivering goodness through its products, in this case, going beyond and sharing art with it.