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COURAGE, Toronto / NESCAFE / 2023

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Overview

Credits

Overview

Background:

As a global brand in over 180 countries, Nescafé has long been committed to a sustainable future in which its coffee is responsibly sourced, produced, and packaged around the world. Nescafé’s challenge was to relay to consumers how important sustainability was to them. We wanted to create awareness and drive engagement in a way that was relatable, with an insight that was purely true to Nescafé.

We tapped into an existing way, Nescafé’s coffee-drinkers already champion sustainability. From pantries to garages, all over the world, consumers fill their Nescafé jars with more than just coffee. Whether it’s used as a vase for flowers to beautify a home, or as a storage for dry goods like rice or pasta, a single Nescafé jar can have an infinite life cycle with no loss to its purity or quality.

Describe the Impact:

‘Jars’ was warmly embraced across the country and beyond for its universal truth and efforts around sustainability. And in addition to the acclaim, the brand has also seen impressive business results - market share for Nescafé increased by 150 basis points while competitive share went down 170 basis points. Share of requirement among current users went up 90 basis points and overall sales grew by 6%. In response to these incredible results, the print is currently being adapted to be aired in additional markets around the world.

Is there any cultural context that would help the jury understand how this work was perceived by people in the country where it ran?

Over 50% of Canadian Nescafé consumers are diverse. Many have come from other parts of the world and have chosen to call Canada home. So for many of these new Canadians, they are coming from countries where Nescafé isn’t just more popular, it’s iconic. For these new Canadians who account for a large portion of our target audience, the consumer behavior of reusing Nescafé jars is one they would immediately recognize.

In fact, the reused jars shown in the photography were inspired by the real culturally-nuanced ways Nescafé coffee drinkers have given them new life. From filling them with dal to home mechanics using them to organize their nuts and bolts, our imagery mirrored the real way people use Nescafé jars around the world.

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