PR > Digital & Social

MAXIS SAFE MODE

ENSEMBLE WORLDWIDE, Petaling Jaya / MAXIS / 2016

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Overview

Credits

OVERVIEW

CampaignDescription

When you have kids in the car, you drive that much safer. But let’s be honest here, most Malaysians are a little more careless when they’re driving alone. In fact, while we were mining for insights, we found out that 9 out of 10 drivers agree that they drive safer with kids in their car.

Now the last thing the world needs, is another GPS app. With 1.4 million users on Waze, working with them was the best way for scale our idea.

Execution

An entire campaign was built around this idea. From call for entries, to recording, to launch. We got the entire nation involved and held an audition to 'kid-source' Malaysians aged between 3 and 12.

Some 100 parents volunteered and a total of 60 kids were shortlisted, with 20 picked for the final recording. This resulted in charming directional prompts such as “All set. Don’t forget your seat belt”, “Re-routing. Eyes on the Road!” and “Accident reported ahead. Please be careful, OK?”

We also created a charming video to introduce Maxis Safe Mode to Malaysian drivers by teaching kids on ways to steal their parents’ smartphones away from them for a few seconds to download the voicepack on Waze.

Then we spread the word via Maxis' social media and PR. But earned media helped too and Safe Mode generated a lot of publicity on its own.

Outcome

Safe Mode generated a total PR value of over USD 14 million, and even got featured on NBC, Today Show and Bloomberg.

It was so popular Waze made it available worldwide and the largest number of users outside of Malaysia were Americans.

The voicepack has been downloaded 677,100 times to date. With 1.4 million active Malaysian Waze users, that's 1 out of 2 Malaysians using our voicepack.

Maxis brand health tracking showed that scores on 'data quality', 'innovation' and 'digitally driven' have improved as compared to competitors.

We still get emails from parents around the world asking to have their kids featured in the next edition of the voicepack.

Relevancy

Maxis Safe Mode isn’t just another voicepack, it’s the world’s first kid-sourced voicepack designed to help parents drive safer.

1 in 2 Malaysians used it, it had more downloads than Terminator and local celebrity voicepacks launched at the same time. It was so popular waze made it available worldwide, the Today show featured it and America became the second largest source of downloads.

We still get parents from around the world asking to volunteer their kids for the voicepack in their country.

Strategy

What if we were able to put a kid (virtually) in every car to encourage safer driving?

We created Safe Mode. The world’s first kid-sourced GPS voicepack.

We invited Malaysian kids to volunteer their voices and created Safe Mode, the world’s first kid-sourced GPS voicepack, tailor-made to help guide Malaysians home safely.

With a tweak of a voice, we managed to turn smartphone usage from a distraction into an idea that makes a difference.

Synopsis

Maxis wanted to shed its image of a traditional voice-oriented telco into a digital and data company that uses the internet to improve lives of Malaysians.

But ironically, the increase in smartphones, have been linked to an increase in road accidents.

How can we turn internet and smartphone usage from a distraction into a tool to help parents drive safer?

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