Media > Channels

THE UNNOTICEABLE WHOPPER

BUZZMAN, Paris / BURGER KING / 2024

Awards:

Gold Cannes Lions
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Case Film
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Overview

Credits

Overview

Why is this work relevant for Media?

The « Unnoticeable Whopper » is a TikTok specific operation built around an hidden offer in our General Terms and Conditions.

By leveraging TikTok's unique ability to turn seemingly trivial stuff into viral phenomenons, we achieved Europe's most engaging brand operation on the platform in 2023.

With a simple tweak to our GTC and a single follow, we sparked thousands of UGC, resonating deeply with our target audience, driving significant consumer action and helping BK build a strong and engaged community on the platform.

Proof that sometimes, the best way to get noticed is with an (almost) unnoticeable easter-egg.

Please provide any cultural context that would help the Jury understand any cultural, national or regional nuances applicable to this work.

TikTok has swiftly emerged as the preferred platform for entertainment, social interaction, and cultural expression among French youth.

The "Unnoticeable Whopper" campaign capitalizes on a distinctive aspect of the platform's culture: renowned for its dynamism and interactivity, TikTok has the ability to transform seemingly mundane elements into viral sensations, catapulting niche content creators to fame almost overnight.

French creator @MASDAK epitomizes this cultural phenomenon, specializing exclusively in commercial loopholes and brand terms and conditions. Within a brief period, he garnered significant influence and amassed a vast audience on the platform. The phrase "J’suis abonné à Masdak" (I follow Masdak) has even evolved into a widespread meme symbolizing immunity to scams.

By embracing TikTok's cultural dynamics, norms, and conventions, and by engaging with @MASDAK, the campaign sparked a flurry of interactions and user-generated content, highlighting its resonance with the platform's diverse audience.

Background

The under 30 population is key for Burger King in France. In order to champion them, since a decade, the brand has been extremely active on social networks. Thanks to its wit, cheeky tone of voice and unrivaled reactivity, the brand became the french benchmark in terms of social media strategy.

Yet, to stay relevant to our target, we had to replicate this success on the most influential platform of the moment: TikTok. A platform where the brand didn't perform as well as on others so far.

The brief was as simple as that: how do we crack TikTok as quickly as possible?

Describe the creative idea/insights

In order to become the most noticeable account on French TikTok, we changed the most unnoticeable thing in the world: our general terms and conditions.

In our GTC, the infinitely long text that nobody ever reads, we hid an easter-egg, a special offer: "anyone followed by Burger King on TikTok gets a free Whopper".

As intended, nobody noticed it... Until we followed one single account and only this one: @MASDAK, the French expert on commercial loopholes, followed by 2.8 million TikTok users. That's when people noticed something was cooking. They tagged @MASDAK in our posts and started debating the upcoming reveal.

@MASDAK investigated, found and revealed our offer in a video. Our follow immediately turned into the most wanted currency on French TikTok. People would do anything to get it, creating all kinds of content to get us to follow them.

Describe the strategy

TikTok's particularity is its ability to make the smallest things go very big. On the platform, a niche creator can become a superstar, and seemingly trivial movements or trends can instantly become hits seen and shared by millions.

This was our starting point: how do you create virality out of a tiny element? It led us to identify trends and creators who focus on very specific areas, but have huge audiences and engagement rates.

@MASDAK is perhaps the best example: by focusing solely on commercial loopholes and the analysis of brands' "general terms and conditions", he reached 2.8 million followers and hundreds of millions of views on TikTok. He's so popular that “I follow Masdak” is now a meme synonymous with scam-immunity.

We knew that if we got his attention, we'd get the attention of millions. So we plotted "against" him in the hope of getting a "TikTok effect".

Describe the execution

All we had to do was to change one single line in our general terms and conditions, and follow one single account on TikTok.

Once the offer was revealed, people got hooked and tried everything to earn our follow, creating a myriad of user generated contents on the platform.

Some went crazy: tattooing themselves, redesigning our logo, liking all our 2300 posts... a guy even did a concert in one of our restaurants.

But only a few of them, the most creative ones, were rewarded with our follow.

List the results

Basicly, during ten days, in France, you couldn't open TikTok without noticing the operation.

It generated:

- 22 million views

- 3.2 million likes

- 83 000 comments

And helped us get 104 000 new followers.

The operation reached 78% of French TikTok users.

By changing one single line in our general terms and conditions, we achieved the european most engaging campaign on TikTok in 2023.

All of that without investing one euro.

How is this work relevant to this channel?

The operation perfectly matches the essence of TikTok, ingeniously leveraging the platform's viral potential. The integration of Burger King into TikTok's culture and communities demonstrates the campaign's inherent relevance to this dynamic channel. By hiding a special offer in our boring terms and conditions and by only following @MASDAK, we found our way into cracking the TikTok algorithm.

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