Dove LINE Sticker Campaign aspires to invite the target group to explore the fun with their hair whether it be coloring, perming and etc. without having to worry about the damage. This, however, is not the sole aim of this campaign, as unlike most shampoo ads, this campaign does not promote the beauty of the user's hair alone, but also something more worthwhile. That is to do something good for others. We use LINE Chat Application which is used regularly by our target to engage with them by launching a video online demonstrating the process of making the Stickers from the real hair of the model to show that no matter how damaged the hair has been, Dove can bring back that heathy hair. At the end of the video is an invitation for all to download and use this Stickers to help raise funds for Rajavithee Home for Girls.

Implementation:

We started with a video launched online demonstrating the making of LINE Sticker from real hair of a model to prove that despite being damaged by heat, chemicals and etc., her hair can still go back to being healthy and beautiful with the great efficiency of Dove Intense Repair. Furthermore, there is an invitation at the end of the video for all users to download this LINE Sticker set to help raise funds for the less fortunate young girls at Rajavithee Home for Girls. The results show that there were more than six million downloads over a period of only one month.

Timeline: August 2015

Placement: LINE Chat Application

Scale: Online

Business impact:

Dove LINE Sticker Campaign making the sales of Dove Intense Repair grow by 20% helping total Dove reached its highest market share in 5 years.

Response rate:

Dove LINE Sticker set has created a phenomenon with more than 6 million downloads and has been used almost 45 million times.

Change in behavior:

We were able to show our target group the efficiency of Dove Intense Repair through our creative campaign and inspire them to explore the fun they could have with their hair and at the same time spark the idea of doing something good for others.