Cannes Lions
MINDSHARE , New York / CAMPARI / 2020
Overview
Entries
Credits
Background
Advertising has ignored the importance of human safety in the quest of brand safety. Brands have hundreds to over a thousand words on exclusion lists, to ensure they appear alongside content that reflects complementary topics or brand values, or avoid those in conflict. Poorly applied keyword exclusion lists have cost journalism an estimated $2.8 billion by blocking safe content that is incorrectly flagged as problematic. The industry has created a tension where we want to feature LGBTQ and Black people in ads, but are annihilating those media with biased brand safety algorithms.
Words like "sexuality," "queer," “transgender” and "gay" can be used in ways that are sexual and discriminatory, or in ways that are empowering and affirming. And the content in pieces that discuss things like "bullying" or "violence" can differ in their message from article to article. An aggressive keyword exclusion list lacks the flexibility to identify the difference.
Idea
As much as 73% of neutral or positive LGBTQ and Black online news has been incorrectly flagged by this algorithmic bias in media buying.
While the industry grapples with how to better represent queer people, SKYY Vodka has done that for decades. (For example, it was the first spirit brand to feature a lesbian couple in advertising in 2015.) If being an LGBTQ ally means applying power to promote equity, being an allied brand means using the power of dollars to make sure queer stories are told.
Our idea was to intentionally place every dollar towards making sure queer media prevails. How did we do that? By creating the world’s first inclusive private marketplace (PMP) - The LGBTQ PMP.
Strategy
SKYY Vodka worked with over a dozen queer-owned and operated publications and larger publishers who positive cover LGBTQ rights. The partners included the first queer publisher in the U.S., The Advocate, as well as publications such as, The Guardian (their LGBTQ content), them., Buzzfeed (their LGBTQ page), Out Magazine, Vox Media and many more.
The LGBTQ PMP aggregated these publishers into one negotiated inclusion list so that SKYY Vodka supports marginalized publications as well as the content and journalism.
Through our intentional media investment, we aimed to end a form of digital censorship. They also have guaranteed brand safety standards for advertisers.
Execution
On each of the media owners, we ensured words like transgender, bi, bisexual, drag, gay, and lesbian were not blocked, to fund their stories. We created custom assets with SKYY Vodka’s spokesperson, RuPaul’s Drag Race superstar Dusty Ray Bottoms, to create contextual alignment.
We ran these banners across LGBTQ and Black stories to fund journalism, reinforcing that digital discrimination can be ended one brand dollar at a time.
Outcome
We have delivered well over 33 million impressions with an impressive CTR of 0.074% which is 2.7x higher than industry average.?It is also driving efficiencies (over delivering by 2.6 million impressions!) while still getting amazing brand results.
?
Brand awareness increased by 17.5 percentage points, and brand consideration by 8.7 percentage points. It’s notable that we were able to see considerable movement in consideration as that’s been a challenge for SKYY Vodka for many years. ?
Most importantly, perception of SKYY Vodka as an LGBTQ ally increased by 9.5 percentage points.
Through out neuro research for our LGBTQ PMP, we also discovered:
• Including the same ad (general asset, not queer-targeted) in queer media resulted in 2.8X higher memory-encoding (statistically significant) when compared to the same ad in non-queer media
• Queer ads embedded in queer media were 30% more positively encoded than queer ads embedded in heteronormative media
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