Cannes Lions

HOTEL PROMOTION

NAKED COMMUNICATIONS, Sydney / ART SERIES HOTEL / 2012

Awards:

1 Gold Cannes Lions
2 Shortlisted Cannes Lions
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Film
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Overview

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Credits

Overview

Description

The Art Series Hotels are a luxury hotel-chain located in Melbourne, Australia. Each hotel is themed and displays works by famous Australian artists. They needed to ensure occupancy rates were maximised over their quiet summer period and asked us to create a PR campaign to sell 1,000 rooms. On a limited $80,000 budget we needed to find a hook to earn the exposure. We wanted controversy, but in a manner befitting this contemporary, hip, art led hotel chain. So we took inspiration from the forensic psychology adage ,'bad men do what good men dream', applying it to the hotel industry (synonymous with petty theft) and the art world (art heists).

With this, our idea was born - ‘steal Banksy’: Stay the night. Steal the art.

If guests could steal an original piece of art by street artist, Banksy, (valued at $15,000) without being caught it was theirs to keep. If apprehended, back on the wall it went.

We launched the campaign with a media call, instigating several journalists to document their own attempts. After the initial PR push, we kept momentum by using social media to give clues to the painting’s whereabouts and showcase CCTV footage of foiled attempts. Even celebrities, including Serena Williams, made attempts and tweeted about it.

The campaign generated attention throughout Australian media (e.g. Sydney Morning Herald, The Age) and across the globe including CNN, LA Times and New York Observer. PR mentions spanned news, travel and art media, print, radio, online - receiving over 300 mentions.

Execution

We launched with a media event that set out the challenge and showed off the Banksy.

The terms outlined by lawyers set out the rules for the game but were also written in the spirit of what a good art heist should be all about: Rule 2. Be cool. Art thieves are always coolRule 19. Oceans 11 jokes will not be tolerated. The art was GPS tracked, so we could contact the successful thief and verify its authenticity. There were regular social media updates and video footage releases of failed attempts. We also stimulated conversations by reaching out to the most active social media commentators and journalists, proffering tips/insider information. Journalists even documented their attempts via mainstream media and Twitter.The original Banksy was eventually stolen and we leveraged that for a further round of PR coverage. With the public still interested we hung another Banksy and started again.

Outcome

Drive awareness via PR: The Art series Hotels was in the public eye like never before, generating unprecedented awareness for their offering. The campaign achieved massive coverage domestically across print, radio, online publications, blogs and was picked up around the world (61 countries) with an estimated value of $2.1m. In social media it accumulated 3,083 campaign mentions with an estimated reach of 6.7m on Twitter alone.

Website visits: The PR and social coverage drove more than 105,000 visitors to the hotel website (an increase of 112%).

Room Bookings: The campaign ultimately led to more than 1,500 rooms being sold in 4 weeks, exceeding our briefed target of 1,000 by 50% and generating a 300% return on investment. To quote Art Series Hotel CEO Will Deague, Steal Banksy was "by far the best campaign we’ve ever done.”

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