Cannes Lions

Magnetic Stories

AREA 23, AN IPG HEALTH NETWORK COMPANY, New York / SIEMENS HEALTHINEERS / 2024

Awards:

1 Grand Prix Cannes Lions
1 Gold Cannes Lions
1 Silver Cannes Lions
3 Bronze Cannes Lions
7 Shortlisted Cannes Lions
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Overview

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Credits

Overview

Background

Siemens Healthineers is constantly bringing breakthrough innovations to market. This can mean employing the latest AI technology to increase scan speed and improve image quality of its MRIs. But it can also mean leveraging the power of storytelling to improve patient experience. This was our goal with Magnetic Stories, a library of unique audiobooks crafted to integrate the sounds of the most common pediatric MRI scans, turning their dreadful sounds into a delightful narrative.

Idea

Magnetic Stories is a unique audiobook collection that transforms a scary MRI into a wondrous experience for younger patients.

Every MRI scan makes a unique sequence of sounds, so it is possible to predict when each of them will occur in the scan. We collected the sound sequences of the most common pediatric MRI scans (cranial, liver, spine, sela turcica, and ears) and, in partnership with renowned authors and sound designers, produced audiobooks that synch story moments precisely with each sound of the scan.

With Magnetic Stories, we are giving new and delightful meaning to all MRI noises –turning the fastspin echo beeping noise into a cute robot talking, and turning the constant pumping noise of the helium recondenser from the cold head into the sound of a flying train, for example.

Strategy

Our target audience is diverse, covering pediatric patients and their parents, as well as radiologists and hospital purchasing departments.

An MRI produces one of the loudest and most agonizing sounds. If this is disturbing for you, imagine what it can be for children under cancer treatment. The harder it gets for patients, the more difficult it becomes for the medical staff, with much productivity being lost to spending time consoling young children or, even worse, having to give them anesthesia.

Our approach to change this ordeal was not just to remove the problem of anxiety but to create an experience that children would love and, instead of avoiding their exams, would want to come back to again and again. That’s why Siemens Healthineers partnered with Leya to create Magnetic Stories. Children hate being cancer patients, but still love stories. Especially if they can make their treatment less stressful.

Execution

09/2023: we collected the sound sequence of the most common pediatric scans (from the train noise-like sound of helium re-condensing pump to the beeping of the fast spin echo).

11/2023: market research with radiology technicians and parents of pediatric patients to uncover customer needs and assess the idea in concept form.

12/2023: we teamed up with children’s book authors, who created stories that leverage the MRI noises as unique storytelling elements.

02/2024: thorough sound design and testing the stories with children.

03/2024: in collaboration with radiology technicians at CUF, we integrated our recorded stories to the set-up of different MRI scanners, so that each audiobook could play in perfect synch with its corresponding MRI.

Now, we are expanding our scan library and creating multilingual stories to launch Magnetic Stories in Spain and other European countries. We are developing an integrated AI that writes stories in real-time based on any scan.

Outcome

Siemens Healthineers launched Magnetic Stories at CUF, Portugal’s leading hospital network and it’s now available at all 25 CUF hospitals and clinics across Portugal.

The next step is expanding to Spain, using the Iberian Peninsula as the launch pad for other European countries like Germany, Italy, and the UK.

The pilot project was a success, helping Siemens Healthineers establish its brand as one of the most innovative MRI manufacturers. The Magnetic Stories audiobooks transcended the hospital setting and are now available at Leya’s online store on Kobo, which is evidence that the stories aren’t just good in the context of an MRI, they are just good stories that kids love.

Some patients need to repeat exams every two months, so an initiative like this becomes a powerful ally throughout their care journey. With Magnetic Stories, we are turning every MRI scan into an experience of magic and wonder.

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