Pharma > B: Communications to Non-Healthcare Professionals

LOOK AT ME

CHEIL WORLDWIDE, Seoul / SAMSUNG / 2015

Awards:

Silver Cannes Lions
CampaignCampaignLayout(opens in a new tab)
Presentation Image
Case Film

Overview

Credits

Overview

BriefWithProjectedOutcomes

Rules and Regulations about Health and Wellness advertising in Korea related are as follows:

1. MEDICAL DEVICES ACT

- No one shall make any of the following advertisements in advertising a medical device:

1) A false or exaggerated advertisement about the name of a medical device, the method of manufacturing, performance, virtue,

effect, or mechanism of a medical device;

2) An advertisement quoting an article that is likely to mislead any person to believe that a medical doctor, a dentist, a doctor

of oriental medicine, a veterinarian, or any other person guarantees, endorses, officially recognizes, provides guidance for,

or acknowledges the performance, virtue, or effect of a medical device or that any of such persons uses such a medical device;

- Review of Advertisements

1) A person who intends to advertise a medical device shall pass a prior review by the Commissioner of the Korea Food

and Drug Administration in accordance with the guidelines, methods, and procedure determined by the review

by the Commissioner of the Korea Food and Drug Administration.

? However, general medical app or app for providing information or app that helps you self-manage the disease or

condition without a diagnosis function are not included in 'medical devices'.

As a result, Project 'Look At Me' app is not regulated by MEDICAL DEVICES ACT.

CampaignDescription

Millions of children with autism struggle to make eye contact and communicate with others. Studies show that they like to interact with digital devices. So we developed the world’s first interactive camera app to help them improve social skills. This fun and easy-to-use app helped children with autism interact with people. In collaboration with doctors, professors and app developers, seven missions were created to train the children to make better eye contact and improve their communication skills. Clinical test results showed that 60% of the children made better eye contact and 40% showed improvement in expressing themselves emotionally.

The free app was first launched in South Korea and Canada, and then globally on 22 December 2014. Within a week, it quickly became one of the most downloaded apps in the “Education" category. It ranked third in the UK, fourth in the US and fifth in Brazil (as of 30 December).

ClientBriefOrObjective

The campaign’s objective is to provide an alternative free, private and readily available treatment for children with autism. So parents and their autistic children do not have to go through the hassles of expensive external treatments and be put on a long wait list when seeking treatment. Before implementing this campaign, extensive research was done to find out what would appeal to children with autism so we could execute our idea in the appropriate media.

Execution

The campaign was launched on a microsite and on both paid and owned online media. Accompanied by PR releases, a short commercial film was released on YouTube and social media, while the longer documentary film was released on Samsung media such as Samsung Tomorrow Blog, its main website, Facebook page, Twitter, YouTube and Bluelogger. The app was made available for download on Google Play. Following its successful launch, the campaign was covered on public TV, major online magazines and newspapers worldwide.

Outcome

Clinical test results showed that 60% of the children made better eye contact and 40% showed improvement in expressing themselves emotionally.

The free app was first launched in South Korea and Canada, and then globally on 22 December 2014. Within a week, it quickly became one of the most downloaded apps in the “Education” category. It ranked third in the UK, fourth in the US and fifth in Brazil (as of 30 December). The number of downloads and media coverage have been increasing dramatically.

Strategy

Studies show that children with autism like to interact with digital devices. So we developed the world’s first interactive camera app to help them improve social skills. Using Samsung smart devices, we developed a fun and easy-to-use app to help children with autism interact with people. In collaboration with doctors, professors and app developers, seven missions were created to train the children to make better eye contact and improve their communication skills.

Synopsis

Millions of children with autism struggle to make eye contact and communicate with others. They have poor social skills and hence, are unable to develop meaningful relationships.

In South Korea, treatments are expensive and medical resources are limited. The families of these children are ashamed about them and tend to hide their disorder from the public. As a result, many children miss treatment at an early age.

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