Media > Use of Media
DDB SINGAPORE, Singapore / undefined / 2011
Awards:
Overview
Credits
Effectiveness
We closed the sale with the reader beaming proximity text messages to the target’s mobile. These texts contained information about the suggested song and the music store.Average click-through rate was 84%. Paid music downloads increased by over 21%. Brand equity score among youth increased by 57%. This campaign is ranked as one of the most successful youth promotions for StarHub.
Execution
We created Musical Fitting Rooms. These rooms suggest songs that suit the style of clothing being tried on.
How It Works:We tagged RFID chips to clothes and installed RFID readers with directional speakers in fitting rooms. When a garment is brought into a fitting room, the RIFD chip triggers the reader to play music that matches the style of the garment.
The idea was implemented in retails stores with high youth traffic, turning ordinary fitting rooms into interactive ambient installations. The campaign was covered by two of the biggest youth magazines in the country, driving more people to participating stores.
Strategy
The youth segment forms more than 50% of the customers for the StarHub Online Music Store. For this campaign, StarHub wanted to engage this target group and build stronger affinity. Secondary objectives: increase web traffic and music downloads.From the get-go, we understood we couldn’t advertise to the youth. We couldn’t just flash some cool images before them. They are averse to advertising. However, it’s not all bad, the youth love music. We just needed a way to make ourselves relevant. The strategy was simple: find a way to add real value to a youth’s life.Insight: The youth define themselves by the type of music they listen to, and by the clothes they wear. Taking off from that insight, we combined music and fashion with cutting edge technology to introduce the youth to music that match their fashion styles.
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