Cannes Lions

The Search for the New Cadbury Milk Tray Man

FALLON LONDON, London / CADBURY / 2016

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Case Film

Overview

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Credits

Overview

Description

At the heart of Milk Tray’s heritage is the iconic Milk Tray Man - a gentleman who over the course of 40 years and 19 commercials stopped at nothing to deliver a box of Milk Tray to the person he cared for - be that jumping off trains, leaping from ski lifts or wrestling sharks.

Our idea was to revive this iconic character with a nod to his heritage but also with a modern and exciting twist, lifting him out of advertising and placing him at the heart of a national debate about the role of romance and real thoughtfulness in today’s date driven, tinder-powered world of instant gratification.

This idea came to life as a nationwide search for a new hero individual who could take on the role and reinvent it for today with entrants judged not just on their adventurous acts but with proof of their thoughtfulness.

Execution

Clad in his iconic black polo neck, one of the original Milk Tray Men (James Coombes) put out a call for a new hero to step forward and take his place, before leaping out of a window and flying away on a helicopter in our enigmatic TV spot.

Transitioning into the real world, Coombes became our PR vehicle stirring up national press and social media into a debate about the need for – and qualities of – a modern Milk Tray Man. The story even hijacked the launch of the new Bond movie with Daniel Craig telling press he’d applied but hadn’t got the gig.

Rising to the challenge, 20,000 people applied at newmilktrayman.com, flooding YouTube and other social channels with videos proving their thoughtfulness. The final applicants were hand selected and interviewed before being whittled down to one caring yet daring individual, firefighter Patrick McBride from Liverpool.

Outcome

Our idea made a business impact and cultural dent, putting Cadbury Milk Tray at the heart of a consumer-powered debate on gender stereotypes and sexuality in modern marketing, a debate set to rekindle in September when McBride stars in a new Milk Tray Man film. Results to date:

-Double-digit increase in sales (40% in a single month) growing the brand by £3.9m**.

-Over 200 pieces of press coverage (including every national newspaper) in 24hrs, with over 1100 pieces of coverage over the campaign (total 488m impressions) and coverage on broadcast TV over 50 times.

-One in two Brits heard about the campaign, over 20,000 applied to be the new Milk Tray Man, with 55% of applicants aged 25-34 (the age we targeted).

-Over 650hrs of UGC (video applications) uploaded to YouTube with 1755% increase in social conversations (1.6m YouTube impressions, 19m Twitter impressions, 5.7m unique reach on Facebook)

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