The film follows four real-life emergency responders as they are confronted with being labeled a "hero" in their daily lives. The word seems to trigger something within them and we begin to hear this word, "hero" as it is repeated over and over in their mind until all of these different voices begin to swirl and overlap one another. We see the emergency responders attempting to prepare for their shift as the voices reach an overwhelming and dizzying crescendo. Just as the noise becomes too much to take, we cut to silence where a set of titles appears:

When the world expects you to be a hero, it can be hard to ask for help.

If you’re an emergency responder feeling the pressure, help is available.

The audience is then driven to the website, www.bluelighttogether.org.uk for information and support.

Sound played an essential role in the film, not only by setting the introspective and emotive mood of the film but as an expression of the idea itself. The soundtrack was an original music score written and produced by the director specifically for this film and serves to set a sombre, serious tone throughout. The sound design, consisted of layering dozens of sound effects common to emergency responders (radios, EKG machines, sirens, protests etc.) with dialogue from the media and the public inspired by actual headlines, news clips and interviews during the pandemic. All of these sounds were meticulously mixed and balanced against one another to create a unique audio effect to give the audience just a taste of the pressure emergency responders experience every day and communicate the idea that this word "hero" has become an overwhelming and inescapable source of stress for many in the emergency services.