Brand Experience and Activation > Sectors

GAYNZ

WHYBIN\TBWA GROUP MELBOURNE, Melbourne / ANZ BANK / 2016

Awards:

Shortlisted Cannes Lions
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Overview

Credits

OVERVIEW

CampaignDescription

ANZ rebranded as GAYNZ - transforming their entire identity, from the top down, into a celebration of their commitment to the LGBTI community. They changed their name across their owned media channels and they changed their outfit, by completely rebranding an entire bank branch at the heart of the Mardi Gras parade route, into a baroque-inspired GAYNZ bank branch fit for a Queen.

Execution

ANZ rebranded to GAYNZ for the month of Mardi Gras across all their owned channels. Even the heads of the bank, including the CEO and the Chief Risk Officer, changed their business cards to GAYNZ.

ANZ then transformed an entire bank branch into a Baroque-inspired homage to LGBTI icons. It took teams of scenic artists, architects, engineers, carpenters and sculpturists three months to design and assemble, then it was installed in just one weekend.

They also partnered with Twitter, creating Australia’s first branded emoji and asked people to share their pride and support online with #GAYNZ.

Outcome

GAYNZ was big news, generating 816,000,000 media impressions. The GAYNZ branch was visited more than 7,000 times - seven times the foot traffic of a regular ANZ branch. The online response saw a further 80,000 people take the virtual tour via the 360 degree Facebook video.

#GAYNZ became the most popular brand hashtag of the entire Mardi Gras and trended Australia-wide. Twice. Positive sentiment shifted from 18% when talking about ANZ, to 98% when talking about GAYNZ - a positive emotional connection with the public that was greater than ANZ could have ever imagined.

Opening hours had to be extended to facilitate the demand, and the bank even opened on the weekend with staff from other branch locations volunteering to work at GAYNZ on their days off. Plus, sign ups for ANZ accounts at the GAYNZ branch more than doubled.

Relevancy

To promote ANZ’s message of commitment to the LGBTI community ANZ made a number of invitations to the public to participate in their 10th year of support for Sydney Gay and Lesbian Mardi Gras.

One of which was the invitation to visit the installation of a GAYNZ bank branch to interact with and physically experience ANZ’s committment, and demonstrate their own personal support for the LGBTI community. And for those who couldn’t, to take a virtual tour of the bank via a 360 degree video created for Facebook.

ANZ then asked people to share their support online with #GAYNZ.

Strategy

ANZ is one of the world’s few double A rated financial organisations, operating in more than 30 markets.

ANZ are also one of the longest serving partners of the Mardi Gras, celebrating their 10th anniversary of support in 2016.

Located at 81 Oxford Street, the GAYNZ branch was at the center of not just the Mardi Gras parade route, but the Sydney Gay and Lesbian community itself. Oxford street has for almost 40 years been the spiritual home of Sydney's LGBTI, and where the first parade took place.

ANZ asked people through their media channels to show their support for this community by visiting the GAYNZ branch, and by sharing their support online with #GAYNZ.

Synopsis

In 2016, one of Australia’s biggest banks, ANZ, would celebrate their 10th year of partnership with Sydney Gay and Lesbian Mardi Gras - one of the biggest celebrations of pride in the world.

ANZ were famously one of the first major corporations to sponsor the event, a move that at the time drew criticism from the wider business community. But as the years went on, commercial support grew, and more corporations followed in ANZ’s footsteps.

On their 10th anniversary, ANZ wanted to show that even though they were one of the corporate pioneers for LGBTI rights, their committment has never been stronger. The brief was to do something truly meaningful, facilitating a deeper emotional connection between the brand and the public.

ANZ wanted to prove that their commitment to the LGBTI community went beyond just a sponsor name. So they changed theirs.

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