Media > Best Integrated Campaign
STARCOM MELBOURNE, Melbourne / MARS / 2011
Overview
Credits
Effectiveness
The campaign exceeded all expectations with:•330,167 cat owners pledging their love for WHISKAS!•405,680 cat lovers spent an average of 5m18 on the WHISKAS website•Submitting a staggering 854,491 votes•We distributed 716,000+ samples, creating a database of consumers’ cat profiles•Social media listening recorded 1200+ WHISKAS brand mentions, with over 95% positive•WHISKAS Pouch sales rose by 26.8%, achieving market share of 19.8% (target 18.6%).
The campaign was voted Mars’ most successful campaign of the year and has revolutionized the way we speak to cat owners.As you can see – things worked out purr-fectly.
Execution
We launched with targeted digital activity, using Facebook and eDMs to target cat owners online. We then took the campaign broader, using mainstream media to drive cat lovers to whiskas.com.au.The second wave added the chance to have your cat appear on WHISKAS packs. Owners uploaded their cat’s profile and attracted votes to win. This created a social media frenzy, with cat lovers tapping into their social connections to attract votes for their cat. Facebook, Twitter, Yahoo Answers and various blogs and forums were filled with cat stories. One super keen cat owner even updated the WHISKAS Wikipedia entry, asking people to please vote for Trixie!Using the user generated content from the website we then publicly celebrated the thousands of cats who had pledged their love for WHISKAS. We used high impact contacts; outdoor supersites, magazine spreads, online homepage takeovers.
Cat loving was officially out of the closet.
Strategy
Imagine getting 330,000 people to publicly declare their love for a cat food brand.
In dog loving Australia, the cat population was declining and so was WHISKAS market leadership. Most cat owners were embarrassed to talk about their cat in public, afraid of being labelled a “crazy cat lady”. But after WHISKAS’ focus groups they stayed behind to talk about their cat; they harboured a secret desire for cat talk.Our strategy was to bring cat talk out of the closet, by connecting cat owners privately and celebrating them publicly.We created an online cat community, a ‘safe haven’ where they could connect with other owners and show off their cat.
We asked them to PLEDGE their cats love for WHISKAS. An amazing 330,000 pledged their love!We then reminded lapsed WHISKAS users that cats really do love WHISKAS because “All those other cats can’t be wrong.”
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