Media > Use of Media

WINDOW SHOPPING

TBWA\HELSINKI, Helsinki / ADIDAS / 2013

Awards:

Bronze Cannes Lions
CampaignCampaignLayout(opens in a new tab)
Presentation Image
Case Film

Overview

Credits

Overview

Effectiveness

The result was great! We had daily e-Com conversion, which proved the viability of the system. Because of that we are now looking on how to scale up.

Additionally, the system itself was highly engaging and generated huge awareness. If someone interacted with the system, up to 90% of bypassers attention was caught and around 1 in 4 entered the store after playing with the window. Adidas Window Shopping was not only leading traffic to the e-Com, but also heavily to the brick and mortar.

We put shopping into window shopping.

Execution

Within 10 months of rapid prototyping, we built a system that turns any storefront window into a fully functional virtual store with the most responsive user experience ever. By combining the storefront with the already existing e-Commerce, the system effectively extends store opening hours to 24/7, and gives consumers a fun and engaging brand experience at any time of the day.

Without the need of an App or QR code readers, our users could connect their smartphones via a simple URL in the native mobile browser and a one-time PIN. From that on, a user could simply drag products into a shopping bag on the window, to see them instantly appear on their device. A true wow effect. Users could then buy the products straight from their mobile and share their list friends. In effect, one user interaction would reach many.

Strategy

We would love to claim that this is a textbook example. However, it would not be exactly true. As often happens in real life, we had the technology solution before we had the problem. Exploring the technology inspired the idea of using it on store windows to enable customers to browse products in shop windows and make purchases using their personal mobile handset even when the store was closed. We found the true problem; how to link the physical presence of a high-street brand into a brand's e-commerce presence on the web.

We asked ourselves the question: Why is 'window shopping' missing the shopping part?

The Adidas NEO label offered the perfect environment to test the experience because of its young tech savvy target audience. With our solution, the Adidas NEO customers would never be met by a closed store again.

More Entries from Best Use of Digital Media in Media

24 items

Grand Prix Cannes Lions
WHY WAIT UNTIL IT'S TOO LATE?

Best Use of Integrated Media

WHY WAIT UNTIL IT'S TOO LATE?

FUNERAL INSURANCE COMPANY DELA, OGILVY & MATHER AMSTERDAM

(opens in a new tab)

More Entries from TBWA\HELSINKI

24 items

Gold Cannes Lions
WINDOW SHOPPING

Other Digital Channels

WINDOW SHOPPING

ADIDAS, TBWA\HELSINKI

(opens in a new tab)