Cannes Lions

Supermarket Takeover

TBWA\INDIA, Mumbai / IDFC MUTUAL FUND / 2016

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Overview

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OVERVIEW

Description

For one day, we took over a popular supermarket and inflated the prices of items: bread, biscuits, juices, onions, etc. to match predicted prices of the same products in the year 2030.

Everyone visits a supermarket and it is one of those mundane chores. Also, we never really check the prices of things we buy regularly.

Execution

We changed the MRP of fast moving products and other goods. Stickers on products in the front of the shelf were changed to the inflated price. We even rigged the cash registers to reflect and respond to the inflated prices. Shoppers, unaware of the change, went about picking products as they always do - without looking at the price. After all, who checks the prices of toothpaste and other such things? To catch the attention of other shoppers, we created Sale Posters, Leaflets and Danglers that offered regular products at ridiculous prices.

When shoppers approached the checkout counter, the inflated bill brought to their attention. Shocked, surprised and angry, shoppers confronted the store employees and manager. Cameras placed across the floor captured the over-the-top reactions of shoppers. Shoppers demanded an explanation. At this point, an IDFC representative stepped in.

Outcome

Over 35% of the customers agreed to follow up with appointments to discuss details of funds suitable to combat inflation.

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