Brand Experience and Activation > Culture & Context

LEMONAID #LIDLCLONESYOU

HONEY GMBH, Hamburg / LEMONAID BEVERAGES GMBH / 2019

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Overview

Credits

OVERVIEW

Why is this work relevant for Brand Experience & Activation?

Because with our communication we started a movement.

The digital fight David against Goliath was immediately joined by countless people and news magazines. In just 3 days, Lemonaid's brand story is shared thousands of times and reaches over 7 billion media impressions.

Background

People associate Lemonaid products with a lot of good things. Values that one likes to adorn oneself with. That's what Lidl thought, too. In the summer of 2018, Lidl simply launched a copy of Lemonaid on the market. Same look – completely different ingredients. No organic, no fair trade, instead lots of sugar, colorings and acidifiers. And the main ingredient was still missing: the good cause. A lawsuit against Europe's largest food discounter with a gross turnover of almost 24 billion euros a year? Far too expensive and hopeless. An appeal to morality and custom is needed.

Describe the creative idea

Lidl copies Lemonaid. Instead of just complaining about this audacious copy Lemonaid is taking advantage of it. The copy serves as a hook for communicate effectively Lemonaid’s brand story to a wide audience.

Describe the strategy

Lemonaid writes an open letter to the Lidl CEO Jesper Hoyer. At the same time, a high-coverage medium gets the information exclusively. In addition to the letter, Lemonaid launches a social media campaign with catchy images.

Describe the execution

Lemonaid sends the open letter to Lidl CEO Jesper Hoyer. At the same time, the popular German magazine Stern receives the letter exclusively. The magazine investigates thoroughly and asks Lidl for an official statement. As Lidl doesn’t respond in the given time, the article goes online and Lemonaid starts its social media campaign.

List the results

Countless people joined immediately Lemonaids fight “David against Goliath”. Lemonaid´s brand story is shared a thousand times and reaches more than 7 billion media impressions in only three days. But the more important thing: Lidl removes its poor imitation from the shelves. Fighting back has an impact.

Moreover, you could measure the huge impact of the campaign on the general awareness for the actually quite small brand Lemonaid from its very beginning. Just the initial facebook post reached 179,400 people and over 8,000 clicks on Lemonaid’s website. The number of website users in general rised up to10,000 users at day one of the campaign. For comparison: The figures were still close to zero only one day before. The blog article on the issue got nearly 18,000 page views during the first days of the campaign.

Please tell us about the brand in relation to the locality or market where the product/service is distributed

Lemonaid drinks are not just 100% organic; they’re also fair trade-certified. That way, Lemonaid is not only supporting organic farming, but also sustainable practices where everyone is paid a fair wage for their work. On top of that, 5 cent per sold bottle goes directly into the Lemonaid & ChariTea Foundation, which funds social projects in the regions where the ingredients are grown. You can buy Lemonaid in selected cafes, delis and organic food outlets all over Europe.

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