Radio and Audio > Innovation in Audio & Radio

TOUCH

HOWATSON+COMPANY, Sydney / MASTERCARD / 2024

Awards:

Shortlisted Cannes Lions
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Case Film
Supporting Content

Overview

Credits

Overview

Why is this work relevant for Audio and Radio?

‘TOUCH’ is a feature length motion picture, told solely through sound – without images, audio descriptions or narration. It approaches a traditionally visual medium in a new, audio-first way, allowing the blind and low vision community to experience cinema like everyone else.

Please provide any cultural context that would help the Jury understand any cultural, national or regional nuances applicable to this work.

For those who are blind of have low vision, the cinema experience is an afterthought. Many are given headphones that play ‘audio descriptions’ – a robotic narration of what’s happening on the screen that they can’t see. Others rely on sighted friends to explain what’s happening on screen. Some just listen to the movie, trying to piece together the plot without seeing the visuals.

While these methods allow the blind and low vision community to attend cinemas, they create a compromised, isolated experience that’s not truly inclusive.

At the same time, the film and entertainment industry is incredibly difficult for this community to break into. They aren’t given the same opportunities or allowances for their different ways of navigating the world.

Write a short summary of what happens in the radio or audio work.

500 million people visit the movies every year. Yet for those who are blind or have low vision (BLV), the experience is an afterthought. To launch the accessible Touch Card, Mastercard created an inclusive cinema experience that was truly priceless.

TOUCH is a feature-length motion picture without pictures. Brought to life solely through Dolby 7.1 sound, without images or audio descriptions. Made so all audiences can enjoy the magic of cinema together, no matter their level of vision.

It follows an original story of a neuroscientist trapped inside his father’s mind, along with his ex-girlfriend and an unsuspecting delivery driver. To escape, they must journey through crumbling memories and forgotten worlds.

This film was developed in collaboration with consultants, sound designers composers, writers and actors from BLV communities across the world – alongside award-winning filmmakers.

Translation. Provide a full English translation of any audio.

N/A - the audio is in English

Background:

Breaking down barriers and making the world more inclusive is part of Mastercard’s brand ambition. Their new Touch Card features unique tactile notches to make payment easier for the blind and low vision community.

With millions of new Touch Cards rolled out to Australian consumers, Mastercard wanted people to understand that these cards were not just a new design idea, but were created to make a material difference for people who are blind or low vision. The task was to educate consumers at mass scale about this card, while creating a conversation about designing the world for everyone. So, we decided to bring the thinking behind Touch Card to life in a new way, and redesign another experience that had traditionally catered to the sighted community: cinema.

Describe the Impact:

After one premiere, ‘TOUCH’ garnered +AUD $10million in earned media coverage, reaching 74+ million people with a 12.5% ROI. But this is just the start. ‘TOUCH’ has been submitted to film festivals globally, including Cannes, Venice and SXSW. Importantly, the

production learnings from TOUCH have been turned into a lesson module and shared with dozens of top-tier film schools around the world, giving future filmmakers a blueprint to make more inclusive productions. These include NIDA, UCLA, LA film school, London Film Academy, PRATT School of Art, American Film institute, New York Film Academy and more.

Additionally, the production of TOUCH employed 34 people who are blind or low vision, giving them access to the film industry, where they’ve been traditionally overlooked.

Please outline the innovative elements of the work

A team of blind, low-vision & sighted sound mixers and engineers worked together to bring each scene to life.

Dolby Atmos created immersive worlds. Spatial panning placed sound in a 3D space. Sonic versions of visual techniques, like crash zooms, gave the edit energy. Characters’ footsteps had clear ‘weight’ to provide a sense of size. While original foley & field recordings were used in every scene.

All enhanced by an original score from blind & non-blind musicians in Berlin, Sydney & Mongolia.

With 1000+ audio tracks in total, TOUCH was an immersive cinema experience unlike any other.

Through this process, we created an innovative new production process that placed members of the blind and low vision community in every department, and worked closely with consultants, focus groups and our inclusivity body Bus Stop Films to consider their perspective at every stage.

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