Romania’s ROM chocolate bar is the traditional Romanian chocolate that we all grew up with. Launched in 1964 with the Romanian flag on its wrapper, it enjoys 95% brand awareness, yet its share and volume were plummeting with only 14.5% of people listing it as their favourite brand. ROM had an ageing, nostalgic consumer base and was losing ground with the young generation. In a category in which success means continuously attracting younger fans, ROM’s nationalistic values were a disadvantage.How could ROM, a chocolate bar bearing the Romanian flag, gain appeal to youngsters with few national values?

The campaign reached 67% of Romanians and generated €300,000 of free publicity.

The online response was phenomenal: in six days, ROM’s website had 75,000 unique visitors; Facebook fans rose by 300%; supporters launched petitions and organised a flash-mob in Bucharest.

All brand image indicators exploded, especially 'ROM is a brand for me', which more than doubled - a 124% increase.ROM outperformed the market, with 20% growth (compared to 8.2% category growth) in the most relevant channel, hypermarkets, while the American ROM was sold out.Most importantly, ROM ousted Snickers to become Romanians’ favourite chocolate bar (79% increase of the indicator).

Youngsters prefer ‘cool’ American confectionery brands (Snickers and Mars) to ROM.Our solution was not to fight against, but to join them and thus challenge the young Romanians' national ego. We triggered a public debate about national values by launching a limited edition of an ‘American’ ROM – same product, same price, but branded with the US flag.We put the product in stores, encouraged sampling, announced the change in media, and stirred the debates. After one week, we made the reveal: the old ROM was back as Romanian as ever, while the American ROM became a collector’s item.

This campaign made ROM the first brand that had the courage to test and play with people’s national ego on a national scale. We took away something people were taking for granted: the national flag from the most traditional chocolate bar, Rom.

We knew that although young Romanians tend to be negative about themselves and their country, their patriotism returns when challenged.This ‘reactive patriotism’ underpinned our ground-breaking campaign that challenged young people’s national ego in order to re-establish ROM as a cherished Romanian symbol.