Brand Experience and Activation > Product & Service

TOUCH THE UNTOUCHABLE

BBDO NORTH AMERICA, Toronto / WRIGLEY / 2012

Awards:

Bronze Cannes Lions
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Film
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Overview

Credits

OVERVIEW

ClientBriefOrObjective

Skittles fans love new experiences online. So for every campaign it’s important to not just show them a message, but to make them part of it. The Skittles brand operates at the intersection of the real world and the imaginary. In last year’s successful 'Touch the Rainbow' campaign we gave Skittles fans the world’s first non-technological touch technology, which acted as a bridge between the imaginary world and the consumer’s real world. This year we wanted to let people touch things they could never touch before… in more ways than before… We let people 'Touch the Untouchable'.

Effectiveness

'Touch the Untouchable' was a Canadian focused campaign that so far, has more than tripled the client’s viewership targets. The campaign reached over 1m views in just 2 weeks and was picked up on 843 blogs. We received thousands of Facebook shares and tweets. Plus, there were nearly 200,000 views of the hidden Easter content in the campaign, on-top of the additional views they added to our videos. In total, the campaign generated over 41m earned media impressions.

Implementation

By allowing people to 'touch' characters like a Zombie and a Cyclops in 5 new videos and call the characters using phone numbers found on billboards, we brought the imaginary world to people’s real lives in more ways than ever.To keep buzz going, another 'Untouchable' character appeared around Easter weekend. The Easter Bunny hid digital Easter eggs inside each video in the form of hidden YouTube annotations. By finding the clues and clicking on objects in the videos, viewers found secret videos and websites that gave character back-stories and special access to interact with the objects they clicked on.

Relevancy

The Skittles brand operates at the intersection of the real world and the imaginary world of Skittles. So by allowing them to 'touch' the untouchable characters in our videos, call the characters on the phone and engage in a digital Easter egg hunt, we brought the imaginary world of Skittles to their real lives in more ways than ever.

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